Your Satisfaction is Guaranteed
South Bay Board Co. prides itself on our quality of products and our excellent customer service.
Our goal is to always exceed our customer's highest expectations in terms of product quality and customer service.
What Happens if my order is Damaged in Transit?
No Worries - we always have your back!
If your order arrives damaged upon delivery, please report it to us within 48 hours of the order being delivered by emailing us images of the damage that happened to firstname.lastname@example.org.
It is vital that you contact us ASAP. We need to coordinate to get the damaged order picked up and returned so we can get the replacement out to you right away.
30 DAY GUARANTEE - SAVE YOUR BOX & BUBBLE WRAP!
You have 30 Days from the Date Your Order was Delivered to try out your item(s) and if you are unsatisfied for any reason you may return your item(s) for a full refund, minus the discounted return shipping and a 10% restocking fee per item.
Please be sure to save all the items that came with your order, including the box and bubble wrap.
If we have to ship a box to you, there is a $50 box and bubble wrap fee + the shipping cost to get the box and bubble wrap to you. So please, just save your box and bubble wrap :)
Here are 4 great reasons to buy from South Bay Board Co:
We keep keep the return/replacement process stress free.
Simply contact us within 30 days of your order being delivered, and we'll help keep the return/replacement process fast, efficient, and easy for you.
Our website will always offer the best, lowest prices available for new boards and accessories.
Since we sell direct to you and refuse contracts from big box stores, we can guarantee the best prices possible online.
We insist that you love everything you buy from us.
If you're unhappy for any reason whatsoever, just let us know via email and we'll bend over backwards to make things right and keep you stoked on your order.
Ordering from South Bay Board Co. is 100% safe and secure.
You can rest easy. Your personal details are never shared, sold or rented to anyone either.
For more information, please read our complete Return Policy.